It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. How can I set up or change the admin password on my BT Hub? Then follow these simple instructions: You will be asked to enter a password. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Only change it if you're having connection problems with your device. He was once Deputy Editor of Mail Online and remains in therapy to this day. (Make sure youre connected to your home network.). Enter your current password followed by your new one. If you're still having trouble try our community forum. Youll also need to add a password hint. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. >, How do I turn off BT Access Control for a device? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. If this happens get in touch with us. The light on the front will change colours while your Hub sets itself up. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Click here for more about setting up Full Fibre yourself >. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. You'll need your Hub's wireless network name and password. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, How do I turn off BT Access Control for a device? Switch off the router and switch it back on again. >, Where do I find the default admin password for my BT Hub? The Hub Manager is where you can change or view your Hubs settings. 16-08-2022 Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! There are a few things to try here. It's also easy to see the Hub Manager across all devices. on Here's how to set up a Hub 4 or Hub 5. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Here's how to set up a Hub 3. BT hubs are the centrepiece of BT home broadband. Note: it is According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. First, you need to connect to the router's web management page, so that you can change the settings that you want. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. >. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Web admin interface of the BT Smart Hub 2 router. Unsurprisingly, we've called this gizmo Smart Scan. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Any thoughts on this would be welcome. By default, your Smart Hub will have this switched off. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. on How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Instead the Smart Hub connects to the Openreach modem (or ONT). >, BT Home Hub 5 - Information and troubleshooting guide. The default mode here is Mode 1. Announcements, Guides & Community Updates. Set the security level for your Hub's wireless connection -. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. How do I control the time when devices can access the internet on my Smart Hub? Also, what to do if you've forgotten it. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. >. 16-08-2022 You can re-use your filter and Ethernet cables, so please keep them. Give it a couple of minutes. You'll then be able to change these settings: Separate Bands >, How do I turn wireless on and off on the BT Hub? It only works when Separate Bands is off. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Your Hub will be called something like BT-XXYYXX. Have you tried Chrome or another browser. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If this happens get in touch with us. How do I change my Smart Hub's wireless settings? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Press the Power button on the Hub to turn it on. 16-08-2022 If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. From the Hub Manager, click on Advanced Settings, then Wireless. This will open the Hub Manager, Enter the admin password. Select Save to store your changes. 16h22. The video below shows you how to set up your BT Smart Hub. You'll find it on the back of the Hub if you haven't updated it. You can configure your Hub to use Dynamic DNS. This means when you search for your Hub in the list of wireless names on your device you'll only see one. They'll give you all the details you need. It's also easy to see the Hub Manager across all devices. Go to the Smart Hub 1 guide. Richard, I run Windows 11 and using Edge is fine. Alternatively choose your Hub from the dropdown to find out how to connect. >. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. If you want to make any changes to the hub settings, you'll need the admin password. How do I view the devices connected to my Smart Hub? I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn If that doesnt work, try connecting to the router via an Ethernet cable (shown below). This will open the Hub Manager, Enter the admin password. 15h07. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. A steady blue light on the front of the Hub means everything's OK. Network Name Wireless mode To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. 16-08-2022 When your device connects, it automatically chooses the best wireless band. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. It's also easy to see the Hub Manager across all devices. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). It's not an extension socket. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Unplug the battery pack from the power supply. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The BT Mini Hub doesn't support application sharing or port forwarding. The password should now be changed to something of your choice. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. It's not an extension socket, Press the Power button on the Hub to switch it on. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . They're on the back of your Hub. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If all else fails, give BTs Helpdesk a call on 0800 800 150. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Alternatively choose your Hub from the dropdown to find out how to connect. Our helpful guide shows you how to change the admin password on your BT Hub. Then click on Advanced Settings. Whats next? >, How do I see which of my BT Hub's wireless bands my device is connected to? If you've turned Separate Bands on, you'll be able to select the channel for each band. (Make sure you're connected to your home network.) The light on the left of the Hub will flash blue. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). This table shows the main differences between them. Choose BT Access Control from the options. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Got a BT Business Smart Hub 1? Where can I view the status of my Smart Hub? By default, your Smart Hub will have this switched off. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Looking for tips on how to squeeze the best performance from it? Channels You want to fiddle with the settings of your BT Smart Hub. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. >, How do I see which of my BT Hub's wireless bands my device is connected to? This takes a few minutes. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Instead the Home Hub 5 connects to the Openreach modem (or ONT). 16-08-2022 >. How do I restrict the wireless devices that can connect to my Hub? Your hub is only accesible on your home LAN hence it is http and not https. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. If you've still got problems, try our Broadband troubleshooter>. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Security type Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Next, select the first device that you want to control and choose the days and times for which you want to set limits. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. First of all, you need to be at home using a device thats connected to your BT broadband hub. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. How do you access the BT Smart Hub Manager? It's on or it's off. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . They're on the back of your Hub. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? This site uses Akismet to reduce spam. And some questions nobody really wanted the answers to. You can edit names and devices anytime you want. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Here is our step-by-step guide to accessing BT Hub Manager. Your Hub will be called something like BTHub6-ABCD. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. None - anyone can connect to your wireless network without entering a password. How do I assign multiple Static IP addresses on the Smart Hub? Wait 5 minutes, then start reconnecting the cables. If you dont have a battery unit, unplug the modem. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Remember you need to save any changes you make. Your Hub is ready when the light turns steady blue. The video below shows you how to set up your BT Smart Hub. Press 'Enter'. Sorry not much help really. If you have it, unplug all your old broadband kit, including your old power plug. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Every device that uses the internet sends its packets of data through specific ports. You'll find it on the back of the Hub if you haven't updated it. If you want to make any changes to the hub settings, you'll need the admin password. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Learn how your comment data is processed. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Band Steering So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. >, How can I set up or change the admin password on my BT Hub? Struggling with your BT router login details? The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. It's not an extension socket. >. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. 3. 15h14. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Email Barry at barry@bigtechquestion.com. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. You'll then be able to change these settings: Separate Bands. How can I turn it on and off? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar How can I turn it on and off? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Every device that uses the internet sends its packets of data through specific ports. 16h12. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Full Fibre customers wont use microfilters. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Re: BT Smart Hub 2 manager and Windows 11. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Click Advanced Settings Click Wireless Enter the admin password. not the same as the wireless password. If youve lost that card, it should also be on a sticker on the base of the router. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? So my problem is nearly solved. You can then enter your password in the usual field to access BT Hub Manager. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. and many others. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. You can re-use your filter and Ethernet cables so please keep them. Once youre logged in youll see a button for Advanced Settings. Follow the instructions that automatically appear on the screen to change your password. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager.