The sign-in URL is the web address you use in your desktop browser to access your company portal. Easy global collaboration. Managing multiple systems, programs, and screens simultaneously. Autonomy. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. No matter what industry, use case, or level of support you need, weve got you covered. One where youre provided with free warm leads? Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. We use cookies to improve your experience on our website. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Heres a direct link to where you can sign up. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Cons are having to provide your own equipment. To accept cookies continue browsing as normal. Log in. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. We use cookies to improve your experience on our website. Unlimited Flex Vacation New Parent Leave Protection. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Remember me. HSA and PPO Options National and Local Networks Retirement. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. . My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Copyright 2023 Liveops, Inc. All rights reserved. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Set your own schedule to work around your life. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. They have to be accessible, easy to use, secure, and platform agnostic. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. I wish there was some type of base pay. Learn about Liveops Enterprise Solutions Click Here . Provide support to users of top tax software providers. Copyright 2023 Liveops, Inc. All rights reserved. But what good is making your own schedule if you cant get a schedule? Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. You get to dictate when and how often you commit to providing services. Discipline and setting expectations of yourself are key to working from home. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Whats it like to be self-employed and provide virtual contact center services? Hello, Liveops. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Agent Login Username / Email Forgot password? No problem. Yes! FLEXIBILITY AT SCALE. Since you are self-employed, you are in control of your profits and losses. Learn more Tax Support Provide support to users of top tax software providers. Username or Email Password. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Earning potential. The freedom of an entrepreneur. Or, if, No college? Browse case studies, customer service tips and other helpful resources for enterprises. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Freedom. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Group Linking Link Okta groups to existing groups in the application. The amount of paper eliminated alone was a huge benefit. Earning potential. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. We use cookies to improve your experience on our website. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. ; The user selects the Duo Security option. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. McAfee and Norton were almost a tie but by far the most popular amongst agents. Want to become an Independent Liveops Agent. Learn about Liveops Enterprise Solutions Click Here . This was a tight category! Login. Earning potential. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. View our background requirements here. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Earning potential. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. See Capabilities for more details. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Keep contractors happy with accurate payments on time, every time. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Forgot Password Enter the email address associated with your account. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Existing Duo Security enrollments. . Copyright 2023 Liveops, Inc. All rights reserved. Conducting inbound/outbound customer service calls. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Still have questions? Here's everything you need to succeed with Okta. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? To accept cookies continue browsing as normal. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops Okta. Okta was leaps and bounds ahead of all the other providers, says Myers. No ones done this, Huckabay says. Submit an application for an available virtual contact center opportunity. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Want to become a Liveops agent? Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Find ready-to-work contractors where and when you need them. Its a huge, huge advantage for us, says Myers. Across the web. Improving Peoples Lives. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Organizations. By Veronicas pandemic story is unfortunately all too common. I trust them and look forward to more cooperation and partnership in the future. See all features. Login to track your existing support requests. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Pay, Vacation time, You get to work from home. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Guide customers through the claims process. Login. But, the site does not guarantee that youll take calls during those hours. Learn more about how Liveops virtual contact center solutions can scale your business. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Hard to get in contact with managers for help. Be the customer care voice of top brands, providing best-in-class service. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Life doesnt always run on a schedule. Submit ticket. When I started it, my team said, Youre crazy. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Build a thriving work-at-home business providing remote customer service for top brands. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. I still love it., I strongly recommend not working for this company.
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