I was then advised to go to Schedular chat on Monday. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Repair app in 2wks. I would also have to pay the labor charge in excess of $300. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. I have bought Sears appliances ever since we got married. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. The. $1200.00 was original estimate. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. However, use the right type of bulb for the refrigerator model as well as the correct wattage. LG inline compressor failed 12/21. I just discover the ice maker also shorted out and burnt. 795.72493.611 was the model number. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. I had an independent appliance repairman come on Sunday September 9, 2018. I need to be added to claim. I am living on social security and have very little extra money to cover these repairs to my refrigerator. I purchased this POS from a Sears store and it failed three months in and has continued to fail. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Can't get service call from Sears until July 8th. Same complaint. I said no way, I PAID for that feature and how could they tell me sorry? The compressor went out in October of 2017. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. Kenmore Fridge is Not Cooling. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. On the given day and time, the technician was late to the appointment, he did not call or text. Call Sears they would be able to ilook at it in a month. I then replaced water filter and air filter thing maybe a sensor tripped. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes Its frustrating because the English of the people we spoke with is not very good. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Repair man to come in 10 days. He replaced the part and mentioned that it may not work and something major could be wrong. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. Our frig is only 4 years old! And they were even more money to fix with no answer as to how long it would be till they were able to work on it. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. I lost all my food, Xmas dinner, etc. He had nothing on his truck. no repairman will touch this refrigerator because it is junk. 4 1/2 years later the compressor went out. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. 2. Took 3 repair calls to fix no parts untrained tech. Just learning about Kenmore/LG refrigerators. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. So many issues. So now how do we file for the lawsuit. I have thrown more food away in the past year, limping this thing along. I have model#. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". I have been without a refrigerator since May 23,2021, it is now June 10.2021. Model #785.7404.410. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? No one ever did. Now, 25 months of owning it, it quit again. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. Would like to know what if anything is being done about this??? I am in if there is a class action suit. History would suggest that we will be in the same position in another 6 months down the road. There are plenty of other folks who could use to be in on it from what I have read. We called different repair places in the area and no will work on LG Refrigerators. Compressor Died after 5 years of use. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Removed back panel and verified compressor is an LG FLB075LANA. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. We accepted the plan. Was given the date for Sears to come look at it of January 4, 2023. Somebody should be held accountable as many people have said. Plus I lost 250.00 worth of food. BS. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Investigated further to find all sections of refrigerator warm. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Challenge is that the soonest the repair people can come is in 16 days! To the group of investors who bought out Sears, you can stick this brand up your giggy! If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). LG support would not help even though my warranty is good for 10 years. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Now looking at a repair bill of over a 1,000.00. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Was told the compressor overheated & refrigerant leaked out. They advised me that this is a known issue and it is the compressor. Worse encounter appliance wise I have ever been a part of. Purchased Dec. 2019. Good, Lord, people run! Have not seen this # in previous recall notices. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. My fridge barely lasted two years. Here for almost 3 hours, on his phone for 3/4 of the time. I purchased Kenmore elite french doors freezer on bottom. I am aware of the Class Action lawsuit against LG for the defect in the compressor. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! My Kenmore Model 795.51833.412 after 4 yrs just failed. are there any class actions involving this product? Our fridge was no longer cooling on October 22. Same story here. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. I purchased the 3 year extended warranty with Sears. Lots.of waisted food!!! Compressor should not quit working after 5 years. Really? Kenmore elite refrigerator compressor bad, company wont repair or replace. He said that's just the way they sound. no wonder SEARS went out of business!!!!!!! Small claims court here I come. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. Seemed he had no idea what he was saying or doing. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. I have the same issue as many of the above individuals. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! Kenmore 99053 4.5 cu. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. They won't even provide me with a new compressor.They won't help period. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Compressor runs non stop. The Sears repair man did not show up until around 6pm. On top of that I have to keep my warranty for a year which is about $600. Model #LFX2595OTT. I can not pay another 500 to 1000 dollars. I will never buy from Sears again. Is this model part of lawsuit? Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. 2,800 dollars. NEVER ever would I recommend LG. Still waiting for parts and unit to be repaired. The compressor is still covered, but they want over $400 to fix it. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. But Kenmore still out them in their frig. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. We purchased our Kenmore Elite 75043 24 cu. SAME STORY! Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. They gave us several repair companies that are authorized to make the repairs. Our top picks. The last refrigerator I bought is still running after 16 years with no problems at all. I had the 3 year extended warranty which expired 12/07/2018. Four years later, in July 2021, it completely quit cooling. We have been living out of a cooler for more than two weeks.